On a purely logical level, this question is apparently about differentiation. Furthermore, it presumes that the answer can be given in a few sentences. The truth is, people in Toronto donate work with us because of differentiation-they work with us because we solve their problems. However, to answer the spirit of this question, 74% of our Toronto customers tell us they chose us for one of two reasons. 53% said it was because of our after-sales service. The other 21% cited the professionalism of our installers.
We love to talk to our customers. We believe that the best way for a potential customer to make a serious decision-is by engaging in dialog. Our services may not meet the needs of everyone, but we are happy to speak openly and honestly about our services to see if it would be a good fit for both our Toronto clients and our business.
Choosing a Roofing Contractor
The purchase of a new roof system is an important investment. Before you spend your hard earned money, you should spend time learning how to evaluate various contractors. You should insist on working with a professional roofing contractor. We want to assist you in getting the kind of results you expect-a high quality roofing system at a fair investment. All roofing contractors are not alike, and we recommend that you prequalify roofing contractors to get the job done right the first time. The following guidelines should help you select a professional:
Check for a permanent place of business, telephone number and applicable license.
Donate hesitate to ask for proof of; liability insurance, workers compensation. Make sure the coverage’s are in affect through the duration of your project. Many home owners have been dragged into litigation involving uninsured roofing contractors. Also, if a contractor is not properly insured, you may be liable for accidents that occur on your property.
Check to make sure the contractor is properly licensed or bonded.
Make sure the contractor is financially stable. A professional roofing contractor can provide current financial information about his/her company.
Insist on a detailed, written proposal and examine it very carefully for complete descriptions of the work and specifications, including approximate starting and completion dates and payment procedures.
Have the contractor list the roofing manufacturers with which his firm is an approved installer. Most roof systems require special expertise to achieve long lasting quality.
Have the contractor explain his project supervision and quality-control procedures. Request the name of the person who will be in charge of your project, how many workers will be required and estimated completion time.